Plastiq: User Guide
What is Plastiq?
Plastiq is an online service that enables you to pay any of your bills using a credit card, even to merchants who do not accept credit card payments directly. Plastiq can be a great tool for paying:
Mortgages
Rent
Auto Loans
Tuition
Utility Bills
And more
If you are paying Business Expenses, then we would recommend using Melio instead.
How do I sign up for Plastiq?
Sign up HERE to sign up and receive a referral bonus!
How does Plastiq work?
On the homepage of your Plastiq account, there are three main actions you may take:
Payments: Follow the prompts to select the recipient, the payment amount, and arrival date
Wallet: Enter your preferred credit card(s) for ongoing payments
Vendors: Enter recipient information for all future payments
You will be able to set up recurring payments during this process. Once complete, Plastiq will charge the credit card on file and pay the recipient on your behalf.
What else is there to know about Plastiq?
Who am I able to pay through Plastiq?
Contractors
Advertising
Business Services
Suppliers
International
CPA
Taxes
Restaurant Supply
Supply Chain
Employees
Freelancers
Insurance
Rent/Lease
Auto Payments
Auto Purchase
Office Supply
Printers
Legal Services
Shipping Volume
Is there a fee to use Plastiq?
Yes. Plastiq charges 2.9% on all transactions completed through their service. While the fee may seem like a detractor, especially on larger transactions, the points you will earn far outweigh the added cost when using the proper credit card. Be sure to reach out to us if you want to confirm which card is best to use on each transaction.
When should I utilize Plastiq?
Any time a merchant does not accept a credit card payment directly.
With Plastiq, it opens up more opportunities to hit credit card sign-up bonuses or earn points on everyday payments you otherwise would not be able to use a credit card.
When can I expect my payment to arrive?
First-time payments will be received within eight (8) business days. Once you set up recurring payments, you can choose the date that your payment will arrive.
Can I set up recurring payments?
Yes. Plastiq allows you to set up automatic recurring payments for future processing. Set the date, the recipient, and the amount and Plastiq will take it from there.
Are there restrictions on what type of transactions a particular credit card can be used for?
Yes.
MasterCard is accepted for all transactions, including mortgages
Visa is accepted for all transactions, except mortgages
Plastiq denied my payment, what should I do?
In some cases, Plastiq has denied payments that should have been accepted. Should you incur a denial, send a live chat message to Plastiq about the issue and they will re-code the payment for you, allowing it to be accepted moving forward.